Privacy Policy
1. Introduction
ECOINTELIX Solutions S.L. (hereinafter, "ECOINTELIX"), as the data controller, is committed to protecting the privacy and security of personal data of platform users and the website www.ecointelix.com (hereinafter, the "Website" or the "Platform").
This Privacy Policy describes how we collect, use, store, and protect personal data from our clients (consultancies), their users (consultants), and data related to consultancies' end clients.
2. Identity of the Data Controller
- Company Name: ECOINTELIX Solutions S.L.
- Email: info@ecointelix.com
- Contact Phone: +34 665 44 63 23
3. Personal Data Collected
3.1. Consultancy Users' Data (Consultants)
- Full name.
- Email address.
- Passwords (stored in encrypted form).
- Consultancy billing information.
3.2. Consultancies' End Clients' Data
- Company name.
- Industry sector.
- Employee count range.
- Company description, including value chain, products, and services.
3.3. Navigation and Usage Data
- IP address.
- Platform usage data, collected through tools such as Google Analytics, Microsoft Clarity, and LinkedIn and Meta tracking pixels.
4. Purpose of Processing
- Contract execution: Managing Platform access and functionalities, such as generating analyses, surveys, and materiality calculations.
- Technical support: Resolving Platform usage issues and providing assistance.
- Statistical and internal purposes: Analyzing Platform usage and improving our services through tools like Google Analytics, Clarity, LinkedIn, and Meta.
- Legal compliance: Meeting applicable legal obligations, such as billing or incident management.
5. Legal Basis for Data Processing
- Contract execution: Data is processed to provide services contracted by consultancies.
- Consent: Explicit consent is required for data processing when registering on the Platform, creating users, or making payment through checkout.
- Legitimate interests: Improving offered services and ensuring Platform security.
6. Data Retention
- Users (consultants): 1 year after contract termination with the consultancy, unless the consultancy requests earlier deletion.
- Consultancies' end clients' data: 90 days after completion of all analyses performed through the Platform.
- Billing-related data: During periods established by applicable tax and accounting legislation.
7. Data Sharing with Third Parties
ECOINTELIX does not sell or share personal data with third parties, except in the following cases:
- Technology service providers: Analysis tools such as Google Analytics, Clarity (Microsoft), LinkedIn, and Meta, to collect statistical data and improve services.
- Legal compliance: When legally required, data may be shared with judicial or administrative authorities.
8. User Rights
Users have the right to exercise the following rights regarding their personal data:
- Access: Request information about processed data.
- Rectification: Correct inaccurate or incomplete data.
- Deletion: Request data deletion when no longer necessary for the purposes for which it was collected.
- Limitation: Restrict data use under certain circumstances.
- Portability: Receive data in a structured format and transfer it to another controller.
- Opposition: Object to data processing based on legitimate interests or marketing purposes.
To exercise these rights, you can send an email to info@ecointelix.com, attaching a copy of your ID document.
9. Security Measures
ECOINTELIX implements appropriate technical and organizational measures to ensure personal data security, such as stored data encryption, restricted access, and unauthorized access detection and prevention systems. However, due to the nature of the digital environment, absolute data security cannot be guaranteed.
11. Changes to Privacy Policy
ECOINTELIX reserves the right to modify this Privacy Policy at any time. Users will be notified of modifications through the Website or by email.
12. Contact
For any inquiries or complaints related to this Privacy Policy, you can contact us through:
- Email: info@ecointelix.com
- Phone: +34 665 44 63 23