Terms and Conditions | ECOINTELIX

Terms and Conditions of Use

1. Purpose and Scope of Application

These Terms and Conditions of Use (hereinafter, "Terms") govern the access and use of the platform provided by ECOINTELIX Solutions S.L. (hereinafter, "ECOINTELIX"), accessible through the website www.ecointelix.com (hereinafter, the "Platform").

The use of the Platform is exclusively intended for professional consultancies and their employees, who accept these Terms, as well as the Privacy Policy, the Cookies Policy, and other applicable regulations when registering and/or using the Platform’s services.

2. User Registration

2.1 Account Creation

  • ECOINTELIX is responsible for creating the initial access account for each client (consultancy).
  • The consultancy is responsible for managing user accounts within its team, assigning roles as administrators or regular users.
    • Administrators: Have access to managing projects and users, including editing project names and descriptions, as well as user roles.
    • Regular Users: Can access assigned projects but cannot make modifications or manage users.

2.2 Acceptance of Terms and Conditions

All users must accept these Terms, the Privacy Policy, and the Cookies Policy when registering and when making payments through the checkout page.

3. Services Provided

The ECOINTELIX Platform offers the following services:

  • Creation of customized surveys based on information provided by the consultancy.
  • Automated analysis of survey responses.
  • Identification of impacts, risks, and opportunities based on prior information provided.
  • Materiality calculations according to the disclosure requirements selected by the client.
  • Technical support to resolve issues related to the use of the Platform.

4. Conditions of Use of the Platform

4.1 User Obligations

Users agree to:

  • Use the Platform exclusively for lawful purposes related to the contracted services.
  • Ensure that all information provided through the Platform is truthful, accurate, and obtained legally.
  • Refrain from engaging in unlawful activities or those that violate third-party rights.

4.2 Restrictions

The following is prohibited:

  • Creating more projects than those contracted under the agreement signed with ECOINTELIX.
  • Introducing or spreading viruses or other elements that may harm the Platform or third-party systems.
  • Using the Platform to send unauthorized communications or for fraudulent purposes.

5. Billing and Payments

5.1 Billing

  • The service is billed per project, and prices are personalized for each consultancy.
  • All payments must be made through the ECOINTELIX checkout page.

5.2 Cancellation and Refund Policies

  • No refunds are offered once the project analysis has started, except as provided by applicable law.
  • Cancellations must be notified in writing before the analysis begins to avoid corresponding charges.

6. Intellectual and Industrial Property

All intellectual and industrial property rights over the Platform and its content (software, design, logos, texts, images, data, databases, etc.) belong to ECOINTELIX or its licensors.

Users agree to:

  • Not copy, reproduce, modify, distribute, or reverse engineer the Platform software.
  • Respect the registered trademarks and other intellectual property rights of ECOINTELIX.

7. Limitation of Liability

  • Improper use of the Platform: The client is solely responsible for how they use the Platform and the legality of the data entered.
  • Illegally obtained data: ECOINTELIX is not responsible if the consultancy enters personal or business data obtained unlawfully.
  • Errors or interruptions: While ECOINTELIX takes all necessary measures to ensure the Platform's security and proper functioning, it does not guarantee the absence of technical errors, interruptions, or failures.
  • Indirect damages: ECOINTELIX will not be liable for indirect damages, loss of profits, or data loss related to the use of the Platform.

8. Modification of Terms and Conditions

ECOINTELIX reserves the right to modify these Terms at any time, notifying users through the Platform or via email. The changes will take effect upon publication.

9. Applicable Law and Jurisdiction

These Terms are governed by Spanish law. In case of conflict, the parties agree to submit to the courts of Valencia, unless otherwise stipulated by applicable regulations.

10. Contact

For any queries related to these Terms, you may contact ECOINTELIX Solutions S.L. through: